Awards

Every successful individual knows that his or her achievement depends on a community of people working together.

Awards & Accolades

Norm’s Plumbing, Heating and Air Conditioning, a trusted name in Nanaimo for over 53 years, proudly showcases multiple local and international awards, affirming their dedication to excellence. With over2300 Google reviews, Norm’s is renowned for top-notch service and quality products from reputable suppliers. With over 200 years of combined experience, Norm’s exceeds expectations, enhancing community lives with every job.

2024 VI BEA award WINNER

2024 – BE Awards Winner

Being voted the best big business on Vancouver Island is a recognition of our dedication to innovation, quality, and community impact. It underscores our commitment to providing outstanding products and services while positively contributing to the region’s economy and well-being.

Nanaimo Business award

2023 – Nanaimo Business Award

We ‘re honoured to receive the Nanaimo Business Award for Small & Medium Based Business from the Greater Nanaimo Chamber of Commerce. This recognition highlights our dedication to excellence, customer satisfaction, and community involvement.

Bryant metal of excellence award

2023/2024 – Bryant: Metal of Excellence

Winning the 2023 Bryant Medal of Excellence Award, an exclusive honor bestowed upon only 15 dealers in North America, is a testament to our unparalleled dedication to excellence and exceptional service standards. As the sole Canadian recipient, it underscores our commitment to setting the highest benchmarks in the industry and delivering unparalleled HVAC solutions to our customers.

Norms Best of City Ribbon 23 Plumbing Heating

2023 – Best of the City: Plumbing & Heating

Being voted the best plumbing and heating company in Nanaimo signifies our unwavering dedication to excellence, customer satisfaction, and community trust. This award is won by receiving the most amount of votes from members of our community.

Norms Best of City Ribbon 23 Customer Service

2023 – Best of the City: Customer Service

Being voted the best customer service in Nanaimo signifies our unwavering dedication to prioritizing customer satisfaction above all else. It reflects our team’s commitment to delivering exceptional experiences, going above and beyond to meet the unique needs of each customer, and fostering long-lasting relationships built on trust and integrity.

Norms Best of City Ribbon 23 Community Minded

2023 – #3 Best of the City: Community Minded

Being voted the #3 best community-minded business in Nanaimo demonstrates our strong commitment to giving back and making a positive impact in our local community. It highlights our dedication to supporting various community initiatives, charities, and programs that enrich the lives of those around us.

2022 Best Small/Medium Business

2022 – Chamber of Commerce: Best Small/Medium Business

Being voted the best small/medium-sized business in Nanaimo is a testament to our commitment to delivering exceptional products, services, and customer experiences. It reflects the trust and support of our community, inspiring us to continue striving for excellence.

Norms Best of City Ribbon 22 Plumbing Heating

2022 – Best of the City: Plumbing & Heating

Being voted the best plumbing and heating company in Nanaimo signifies our unwavering dedication to excellence, customer satisfaction, and community trust. This award is won by receiving the most amount of votes from members of our community.

Bryant metal of excellence award

2022 – Bryant: Metal of Excellence

Winning the 2022 Bryant Circle of Champions Award, an esteemed international accolade for top dealers in North America, validates our unwavering commitment to excellence and customer satisfaction. It showcases our position as a leader in the industry and reinforces our dedication to providing top-tier products and services.

bryant circle of champions

2021 – Bryant: Circle of Champions

Winning the 2021 Bryant Circle of Champions Award, an esteemed international accolade for top dealers in North America, validates our unwavering commitment to excellence and customer satisfaction. It showcases our position as a leader in the industry and reinforces our dedication to providing top-tier products and services.

Norms Best of City Ribbon 21 Plumbing Heating

2021 – Best of the City: Plumbing & Heating

Being voted the best plumbing and heating company in Nanaimo signifies our unwavering dedication to excellence, customer satisfaction, and community trust. This award is won by receiving the most amount of votes from members of our community.

Norms Best of City Ribbon 20 Plumbing Heating

2020 – Best of the City: Plumbing & Heating

Being voted the best plumbing and heating company in Nanaimo signifies our unwavering dedication to excellence, customer satisfaction, and community trust. This award is won by receiving the most amount of votes from members of our community.

Norms Best of City Ribbon 19 Plumbing Heating

2019 – Best of the City: Plumbing & Heating

Being voted the best plumbing and heating company in Nanaimo signifies our unwavering dedication to excellence, customer satisfaction, and community trust. This award is won by receiving the most amount of votes from members of our community.